WWOOF takes feedback from its members very seriously.
In the event of negative feedback - whether through a public comment or a report made to the team - we take action in proportion to the facts reported.
For minor facts, a simple reminder may be necessary. For more serious or repeated breaches, in accordance with our internal rules, we have a disciplinary procedure which may result in a warning or exclusion.
If we receive a complaint regarding any kind of verbal or physical violence, assault, bullying or sexual harassment, discrimination, or any other form of threat to health and safety, we will apply a zero tolerance policy, namely that we reserve the right to immediately suspend a member's account pending examination of a complaint by the disciplinary commission.